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Frequently Asked Questions

Urban Sterling Silver is the online counterpart to a physical boutique located in Albany, New York. For over 40 years we have strived to find the highest quality Sterling Silver jewelry, that we are able to sell at an affordable price. With big-box stores and online tyrants taking over the market today, it is difficult to find a reliable, still active small business to rely on. And we are just that, a small bricks-and-mortar business that puts or customers first.

Sterling Silver jewelry is made to last a lifetime. Not only is Sterling Silver much more resilient compared to other fine metals, it is also cost effective and affordable. Sterling Silver is also relatively easy to maintain, you just have to make sure to polish it up every few months or so, and it will last generations.

All of our products are in stock at our physical location at Silver Parrot, in Albany, NY. So since everything we have is on hand, we ship within 24-hours from the time you place your order, then it should take around 3-4 business days!